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MWL Systems

What is Dynamics 365?

Dynamics CRM combines CRM (customer relationship management) and ERP (enterprise resource planning) in one cloud enabled software package. This comprehensive Microsoft package brings together applications that enable a joined up approach within even the most complex of organisations.

With Dynamics 365 applications work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation.

Organisations can tailor the software to meet their specific needs starting with modular applications and adding applications as a business evolves, grows or the needs of the business change.


Powerful and versatile

This powerful, cloud based software can help organisations to engage more with their customers and gain better customer insights.

It also helps facilitate improved service and offerings through personalisation and modernised business processes.

Dynamic CRM is part of the Microsoft Dynamics family of business applications, it is highly versatile and can be customised to meet specific business requirements.


Get in touch to discuss Dynamics 365 with one of our experts and find out more about how it could help all aspects of your business.