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What are the four main benefits of outsourcing your IT department?

IT issues amongst UK businesses can prove to be an enormous headache to solve. This is especially relevant in light of figures that showed 52% of businesses were victims of cybercrime in 2016, which amounted to an astounding cost of £29.1 billion businesses nationwide (SC Magazine UK)

MWL Systems is working with businesses to improve their IT systems so that they are protected from a host of IT issues, including cyber-crime. They do this predominantly through their outsourcing service; providing companies with either a part or fully outsourced IT department.

There are numerous benefits to outsourcing IT vs establishing an in-house department, here are just four of these

1.Reduced overhead costs

It goes without saying that outsourcing means fewer employees and subsequently fewer overheads that go hand in hand with employing someone; these include:

  • Salary
  • Holiday pay
  • Sick pay
  • Office equipment (i.e. computers, desks, stationery, etc.)
  • Travel expenses
  • Training costs


2.Qualified Professionals

As with every department within a business, you want staff to be trained to the highest standards. Due to how crucial an IT professional’s role is to the smooth running of a business, special importance should be placed on their training to ensure that they have the most up-to-date knowledge of the industry, systems and current developments.

It is guaranteed, therefore, that when you outsource to a company who is dedicated to IT services, that they will have professionals with expert knowledge of all appropriate IT systems. This means that issues will be resolved much more quickly and you will save money on training employees.

3.Time savings

Business owners and managers having to deal with IT issues can find this tremendously time consuming, not to mention the downtime that issues may cause a business. Outsourced IT are more than likely to have come across issues many times before, and therefore will have perfected their responses so that these issues are resolved correctly and efficiently. 

4.24/7 IT support

For the majority of businesses with in-house IT departments, traditional working hours will apply (9-5, Monday to Friday); however, research has found that one in four business owners work outside of normal working hours. This may present an issue for business owners as, should an IT problem occur outside of these hours, there will be no resolution found until the next working day. Furthermore, with many businesses now taking an entire week off in between Christmas and New Year, should a problem occur during this time, there may be significant impacts on the business.

Unlike some outsourced IT solutions, MWL Systems provides 24/7 IT support, guaranteeing that no matter what the date or time, IT problems can be solved quickly and therefore the business can continue running smoothly.

If you would like to benefit from outsourcing your IT department and receive expert IT support on hand 24/7, contact MWL Systems today.



What are the four main benefits of outsourcing your IT department?